- Mineralia binds itself to supply the quoations arising from the purchase orders placed via the shopping cart, in the agreed time,
- The client must register in the to place an order, the requested information is: full name, email, phone, address and contact method.
- To purchase our products, the customer must choose the desired products, then add them to the shopping cart, and submit an order.
- Our staff receives purchase orders made through the website and then send the quote to the user / client, this quote will be valid for 72 hours. During that time the client will confirm the order, otherwise the goods will be not be set apart for the customer.
- The payment of the total amount of the goods can be made through a credit card or through a bank deposit,
- Upon confirmation of payment, the goods will be sent to the client.
- The place of delivery of the goods shall be that specified in the user's account, and if the delivery address is different than the one registered, the customer must specify the address to which he wants to send the goods
- Both domestic and international shipments shall be borne by a courier company outside MineraliA, said company will be responsible for the shipping, delivery time and everything associated with it.
- If the customers need an invoice, he must provide all necessary data in a timely manner.
- Any complaints, suggestions or comments, call the phone number +52 (238) 380 3900 or email the following addresses: